Microsoft Licensing Specialist
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MS Licensing Specialists Terms and Conditions

Month-to-month subscriptions are available for a 20% premium. An annual term billed monthly is available for a 5% premium. 


Please note that the quantity of all items on this quote cannot be decreased in middle of above term.


Unless stated otherwise, customer will be billed for the number of contracted licenses at the unit price of the subscription(s) noted above for the duration of the term.


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The prices quoted above for the Third-Party Products (defined below) specified above are subject to change after the expiration date identified above and do not include shipping costs, applicable taxes, or services of any kind, including, but not limited to, site preparation, configuration, implementation, installation, deployment, support, or other professional services.


In the event Customer (defined below) and MS Licensing Specialists (defined below) previously entered into terms regarding MS Licensing Specialists resale of Third-Party Products (defined below) to Customer (“Prior Agreed Upon Resale Terms”) and a term below conflicts with a term set forth in the Prior Agreed Upon Resale Terms, the term set forth in the Prior Agreed Upon Resale Terms will govern except with respect to any terms set forth hereunder that MS Licensing Specialists is required by the Licensor(s) (defined below) of the Third-Party Product(s) to bind Customer.


This document (“Product Quote”) constitutes an order by the customer identified above (“Customer”) for the purchase from MS Licensing Specialists (or, if applicable, another affiliate of MS Licensing Specialists) of the above-described third-party software, hardware, equipment or other product (each, individually, a “Third-Party Product” and, collectively, the “Third-Party Products”). As an express condition precedent to the order, sale, subscription, and/or licensing of the Third-Party Products identified above to Customer and Customer’s right to access and use such Third-Party Products, Customer must execute this Product Quote and agree to accept, and to adhere to and be bound by, the terms and conditions set forth in this Product Quote. If any support, configuration, implementation, installation, deployment, or other professional services are to be provided by MS Licensing Specialists or one of their respective affiliates to Customer in conjunction with this Product Quote and/or such Third-Party Product(s), such services are subject to the terms set forth in a separately executed engagement agreement between MS Licensing Specialists or one of their respective affiliates (collectively, “MS Licensing Specialists”) and Customer.


Customer understands and agrees that the ability of MS Licensing Specialists to obtain Third-Party Products is subject to the availability of such Third-Party Products and may be subject delays due to causes beyond MS Licensing Specialists control and that no MS Licensing Specialists Party (defined below) shall be liable to Customer for such delays or lack of availability with respect to a Third-Party Product.


Invoices will be issued [monthly/annually] by MS Licensing Specialists (or, if applicable, another MS Licensing Specialists affiliate) to Customer for the Third-Party Products identified above at the price(s), units, and/or duration specified above. Applicable sales tax will be applied and included in such invoices. Invoices are due and payable by Customer on receipt. All sales are final.


In the event an invoice is thirty (30) days past due, in addition to any other remedies available to MS Licensing Specialists at law or in equity, upon written notice to Customer (an email will be sufficient), MS Licensing Specialists may suspend or terminate Customer’s use of, access to, and the services provided to Customer by such Third-Party Product.


No MS Licensing Specialists Party (defined below) will be liable for any loss, damage, or expense incurred by Customer related to such suspension or termination, including, but not limited to, any loss of information or data stored by Customer on such Third-Party Product.


At the time of termination of the resale, whatever the reason may be, unless otherwise expressly agreed upon in a professional services agreement entered into by and between MS Licensing Specialists and Customer, Customer solely is responsible for backing up, copying, and/or migrating any information and/or data stored on such Third-Party Product to another platform or database and no MS Licensing Specialists Party will be liable for any loss, damage, or expense incurred by Customer related to such suspension or termination, including, but not limited to, any loss of information or data stored by Customer on such Third-Party Product.


In the event the Customer’s license(s) and/or subscription(s) for, or the unit price of, the Third-Party Product(s) identified in this Product Quote are based on actual use in the preceding month, Client acknowledges that the price of the license(s) and/or subscription(s) for, or the unit price of, the Third-Party Product(s) is subject to increase during the applicable term based on usage. Customer further acknowledges that the price of the license(s) and/or subscription(s) for, or the unit price of, the Third-Party Product(s) identified in this Product Quote are subject to increase at the time of renewal. MS Licensing Specialists will provide Customer with at least fifteen (15) days’ prior written notice (an email will be sufficient) of an increase in the price of the applicable subscription and/or license for, or an increase in the unit price of, the Third-Party Product(s). To the extent Customer does not agree to pay such increase in the unit price and/or license and/or subscription price, Customer must provide written notice to MS Licensing Specialists within fifteen (15) days of notice of such increase.


Notwithstanding anything stated to the contrary herein or in any other agreement or document, Customer shall be responsible for payment in full to MS Licensing Specialists for all fees (subscription, license or other fees) related to the Third-Party Product(s) identified in this Product Quote, including any subsequent months or years of a multi-month or multi-year subscription or license invoiced monthly or annually under this Product Quote, where such commitment is not cancellable by MS Licensing Specialists. MS Licensing Specialists will not reimburse to Customer any unused, prepaid fees (subscription, license, or other fees) related to such Third-Party Product(s) where such commitment is not cancellable.


Customer acknowledges and agrees: (i) Customer solely is responsible for the selection of, and decision to use, implement, purchase, license and/or subscribe to, the Third-Party Products identified in this Product Quote; (ii) except as otherwise agreed upon in writing by Customer and MS LICENSING SPECIALISTS , as between MS Licensing Specialists and Customer, the Third- Party Products identified in this Product Quote are owned, provided, licensed, hosted, supported, operated, monitored, managed, and controlled by the Licensor(s) of such Third-Party Products; (iii) Customer has read, accepts, and agrees to adhere to and be bound by the terms of use and service set forth in the applicable end-user license, end-user subscription agreement, or other end-user agreement for such Third-Party Products attached hereto (collectively, “EULA(s)”) (iv) Customer will ensure that all users of the Third-Party Products will abide by the terms of use and service set forth in the applicable EULAs for such Third-Party Products and any other terms of use required by the third-party licensors, manufacturers, or owners of such Third-Party Products (collectively, the “Licensors” and each, individually, a “Licensor”); (v) Customer solely shall be responsible and liable with respect to Customer and Customer’s personnel’s improper use of the Third-Party Products or violation of the terms of use and service of the Third-Party Products; (vi) the underlying design, operation, performance, availability, and scalability of, and all warranties applicable to, a Third- Party Product shall be governed exclusively by the Licensor’s EULA, and no MS Licensing Specialists Party shall have any liability for the foregoing; (vii) Customer’s remedies with respect to a Third-Party Product will be limited to whatever recourse may be available against the Licensor(s) thereof and are subject to all restrictions and limitations contained in the applicable EULAs for such Third-Party Product; (viii) MS Licensing Specialists may share the contents of this Product Quote and any personal or confidential information of Customer reasonably necessary to order the Third-Party Products for Customer with the Licensor(s) of the Third-Party Product(s) and the sharing of such information with such Licensor(s) will not constitute a breach of any obligations of confidentiality to Customer on the part of MS LICENSING SPECIALISTS ; (ix MS Licensing Specialists may, upon prior written notice, audit Customer’s use of the Third-Party Product(s) to confirm Customer’s compliance with the terms of use and service set forth in the Licensor’s(s’) EULA(s) or, in the alternative, assign this audit right to the Licensor(s) of such Third-Party Product(s); and (x) the Licensor(s) of the Third-Party Product(s) are intended third-party beneficiaries of this Product Quote solely insofar as is necessary for such Licensor(s) to enforce their respective rights, including, but not limited to, intellectual property rights, payment obligations on the part of Customer, and access and use rights, and the terms set forth in this Product Quote vis-à-vis Customer. Nothing herein, however, shall grant Customer the right to enforce any of the terms of this Product Quote against the Licensor(s) of the Third-Party Product(s). Customer’s sole rights and remedies against the Licensor(s) of the Third-Party Product(s) are set forth in such Licensor’s(s’) applicable EULA(s).


Customer agrees to indemnify, defend and hold MS Licensing Specialists and each of its affiliates, and each of their respective partners, principals, officers, directors, employees, contractors, subcontractors, agents, representatives, successors and assigns (collectively, the “MS Licensing Specialists Parties” and each individually an “MS Licensing Specialists Party”), harmless from and against any claims, actions, lawsuits, proceedings, judgments, liens, losses, damages, costs, expenses, fees (including legal fees, expenses, and costs), and other liabilities relating to, or arising from or out of, Customer or Customer’s personnel’s: (i) breach of the terms of this Product Quote; (ii) improper use of the Third-Party Product(s); and/or (iii) failure to comply with terms of the applicable EULA(s) for the Third-Party Product(s).


Title to Third-Party Hardware Products/Security Interest.


Title to any Third-Party Products identified above which are hardware (“Third-Party Hardware Product(s)”) shall remain with the Licensor(s) or MS Licensing Specialists, as the case may be, until all payments therefore are made by Customer. It is the express intent of MS Licensing Specialists and Customer that nothing herein shall constitute, nor shall be construed as, a conveyance of such Third-Party Hardware Product(s) on credit to Customer with a grant of a security interest to secure such credit arrangement. If it is deemed for any reason, however, that Customer has title to such Third-Party Hardware Product(s) despite the contrary intent herein, this Product Quote shall constitute a security agreement under the Uniform Commercial Code as in effect in the State of Arizona (the “UCC”). Accordingly, to secure Customer’s obligation to pay in full the purchase price for such Third-Party Hardware Product(s), Customer hereby grants to MS Licensing Specialists a first priority continuing security interest in and to, and collaterally assigns and transfers to MS LICENSING SPECIALISTS , the Third-Party Hardware Product(s), including each component part thereof, and all products, proceeds, substitutions, and accessions thereof or thereto, and all books and records relating thereto. Customer hereby authorizes MS Licensing Specialists to file financing statements, without notice to Customer, with all appropriate jurisdictions in order to perfect or protect MS Licensing Specialists interest or rights hereunder, which financing statements may indicate the collateral covered thereby as a specific description of the assets comprising such Third-Party Hardware Product(s), or by category, or by type, or by any other method, of an equal or lesser scope, or with greater detail, all in MS Licensing Specialists sole discretion. Customer shall execute any instruments or documents MS Licensing Specialists deems appropriate to perfect or protect such security interest. In addition to all of the rights, remedies, powers, privileges, and discretions which MS Licensing Specialists is provided under this Product Quote and by applicable law prior to the occurrence of any default or breach hereunder, in the event of a default or other breach by Customer, MS Licensing Specialists shall have all rights and remedies of a secured party upon default as provided by the UCC and any other applicable law. MS Licensing Specialists shall, at its sole expense, file releases for any financing statements filed pursuant to this Product Quote promptly after receiving final payment for the applicable Third-Party Hardware Product(s) from Customer.


Warranty Disclaimer


NO MS LICENSING SPECIALISTS PARTY MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR OTHERWISE, REGARDING ANY THIRD-PARTY PRODUCT. CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES THAT THE USE OF A THIRD-PARTY PRODUCT IS AT CUSTOMER’S SOLE RISK AND THAT THIRD- PARTY PRODUCTS ARE RECOMMENDED, USED, MADE AVAILABLE, AND/OR SUPPLIED BY THE MS LICENSING SPECIALISTS PARTIES “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND FROM THE MS LICENSING SPECIALISTS PARTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM COURSE OF DEALING OR USAGE OF TRADE.


Conflicts and Waiver


Customer acknowledges and understands that MS LICENSING SPECIALISTS has a business relationship with the Licensor(s) of the Third-Party Product(s) identified in this Product Quote which Customer is purchasing. MS Licensing Specialists will purchase such Third-Party Product(s) from such Licensor(s) and resell such Third-Party Product(s) to Customer. In the event that any or all of the foregoing may or does constitute a conflict of interest (whether real or perceived), Customer hereby agrees to waive such conflict of interest and agrees to release and hold the MS Licensing Specialists Parties harmless from and against any claims arising from or out of, or relating to: (a) Customer’s assertion of such conflict of interest; or (b) the assertion by another party on Customer’s behalf of such conflict of interest.


LIMITATION OF LIABILITY


TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE MS LICENSING SPECIALISTS PARTIES ARISING OUT OF OR FROM, OR RELATING TO, THIS PRODUCT QUOTE OR THE THIRD-PARTY PRODUCTS PROVIDED HEREUNDER, REGARDLESS OF THE CIRCUMSTANCES OR NATURE OR TYPE OF CLAIM, INCLUDING, BUT NOT LIMITED TO, CLAIMS ARISING FROM AN MS LICENSING SPECIALISTS PARTY’S NEGLIGENCE OR BREACH OF CONTRACT OR WARRANTY, OR RELATING TO OR ARISING FROM A GOVERNMENT, REGULATORY OR ENFORCEMENT ACTION, INVESTIGATION, PROCEEDING, OR FINE, WILL NOT EXCEED THE TOTAL AMOUNT OF THE FEES PAID BY CUSTOMER TO MS LICENSING SPECIALISTS DURING THE IMMEDIATELY PRECEDING TWELVE (12) MONTHS UNDER THIS PRODUCT QUOTE.


IN NO EVENT WILL ANY OF THE MS LICENSING SPECIALISTS PARTIES BE LIABLE FOR THE INTERRUPTION OR LOSS OF BUSINESS, ANY LOST PROFITS, SAVINGS, REVENUE, GOODWILL, SOFTWARE, HARDWARE, OR DATA, OR THE LOSS OF USE THEREOF (REGARDLESS OF WHETHER SUCH LOSSES ARE DEEMED DIRECT DAMAGES), OR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR SIMILAR SUCH DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


Confidential Information


The information set forth in this Product Quote, including the pricing for the Third-Party Products and any discounts related thereto, constitutes the confidential information of MS Licensing Specialists and will not be disclosed by Customer to any person or entity (other than as required by law or to Customer’s external auditors, accountants, or legal counsel who need to know the information in the ordinary course of Customer’s business and are subject to obligations of confidentiality) without the prior express written consent of MS Licensing Specialists. Customer consents to the MS Licensing Specialists Parties disclosing to and discussing with MS Licensing Specialists International (a network of independent accounting firms of which MS Licensing Specialists is a member) and/or its member firms that Customer information, including personal information, reasonably necessary to evaluate and maintain compliance with applicable laws, regulations, and professional and ethical standards, including, but not limited to, independence and conflicts of interest rules, and sanctions laws. Customer also consents to the MS Licensing Specialists Parties disclosing such information to those third parties the MS Licensing Specialists Parties use to monitor such laws, regulations, and professional and ethical standards for such purposes. The information the MS Licensing Specialists Parties will share will include at a minimum: (a) the name of Customer; (b) any ownership relationship between Customer and any other entity; and (c) Third-Party Product(s) resold under this Product Quote and the Licensor(s) of such Third-Party Products(s).


Governing Law


This Product Quote, including, but not limited to, its validity, interpretation, construction, and enforceability, and any dispute, litigation, suit, action, claim, or other legal proceeding arising out of or from, or relating in any way to, the Third-Party Products provided hereunder or this Product Quote, will be governed and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles, and applicable U.S. federal law. Customer hereby submits to the exclusive personal and subject matter jurisdiction and venue of such courts and agrees to waive the defense of an inconvenient forum. The Uniform Computer Information Transactions Act, as currently enacted by any jurisdiction or as may be codified or amended from time to by any jurisdiction, and the United Nations Convention on the International Sale of Goods do not apply to this Product Quote or to any transaction or activity hereunder.


Acknowledgement and Acceptance


By the signature of its duly authorized representative below, Customer, intending to be legally bound, acknowledges that it has read and agrees to all the provisions of this Product Quote including, any URL links, terms, exhibits, or documents expressly incorporated herein by reference or attached hereto. Customer and its signatory below each hereby represent that said signatory is a duly authorized representative of Customer and has the requisite power and authority to bind Customer to the terms set forth in this Product Quote.


Printed Name:

Signature:

Date:

PO # If required:



Microsoft Product Rider


In the event a purchase or sales order, quote, or other document or agreement (collectively referred to herein as the “Agreement”) relates to the resale by MS Licensing Specialists or one of their respective affiliates (collectively referred to herein as “MS Licensing Specialists”) of a “Microsoft Product” (as such terms are defined below) to a client or customer of MS Licensing Specialists (“Customer”), as between MS Licensing Specialists and Customer, the terms set forth in this “Microsoft Product Rider” shall apply to such MS Product and supplement the terms set forth in the Agreement. In the event the terms set forth in this Microsoft Product Rider conflict with the terms set forth in the Agreement or any exhibits, policies, schedules, or other documents incorporated therein, the provisions set forth in this Microsoft Product Rider shall prevail with respect to the Microsoft Product. Customer hereby accepts and agrees to adhere to and be bound by and acknowledges that it has reviewed or had an opportunity to review this Microsoft Product Rider, including all Microsoft agreements referenced or incorporated herein. Any terms used, but not otherwise defined herein, shall have the same meaning given to such term in the applicable Agreement.


  1. The Microsoft Product (the term “Product” is defined in the Customer Agreement link below) is being provided to Customer by Microsoft Corporation (“Microsoft”) under a resale agreement between MS Licensing Specialists and Microsoft which requires Customer to acknowledge and agree, without exception, to Microsoft’s customary cloud services terms, which provide, among other things, for limited warranty responsibilities and disclaimers of certain responsibilities and liability.
  2. Customer hereby accepts and agrees to adhere to and be bound by, and acknowledges that it has reviewed or had an opportunity to review, the “Customer Agreement” available at https://www.microsoft.com/licensing/docs/customeragreement, including Microsoft’s Online Services Terms and Product Terms (the “Online Services Terms”) available at https://www.microsoftvolumelicensing.com/default.aspx, and Microsoft’s Service Level Agreement (“Microsoft SLA”) available at http://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37. Customer further acknowledges and hereby agrees that it will ensure that all permitted users of the Microsoft Product agree to and will abide by all terms set forth in: (i) the Customer Agreement; (ii) the Online Services Terms; and (iii) Microsoft SLA. For purposes of clarity and to avoid any doubt, Customer is solely responsible and liable for any use of the Microsoft Product by its employees and contractors.
  3. To the extent Microsoft updates or modifies the Customer Agreement, whether or not Customer has had an opportunity to review, or has received a copy from MS Licensing Specialists or Microsoft of such updated or modified Customer Agreement, Customer acknowledges and hereby agrees that it will accept, adhere to, and be bound by such updated or modified Customer Agreement at or before renewal of its Subscription (as such term is defined in the Customer Agreement) for the Microsoft Product, and it will ensure that all users of the Microsoft Product abide by all such terms. To the extent Microsoft notifies Microsoft Licensing Specialists of an update or modification to the Customer Agreement, MS Licensing Specialists will notify Customer of the same.
  4. Customer acknowledges and hereby agrees that it: (i) is solely responsible for reviewing and complying with the Online Services Terms along with any changes thereto by Microsoft during the term of Customer’s Subscription to the Microsoft Product; and (ii) will ensure that all users of the Microsoft Product abide by all such terms.
  5. In the event Customer’s Subscription is based on actual use in the preceding month, Customer acknowledges that the price of the Subscription for the Microsoft Product is subject to increase during the Subscription term based on usage.
  6. Upon renewal of a Subscription, in addition to accepting and agreeing to adhere to and be bound by any modifications or updates to the then applicable Customer Agreement, Customer acknowledges and hereby agrees to be bound by the version of the applicable Microsoft SLA for the Microsoft Product that is current at the time of the renewal of such Subscription. Customer further acknowledges that the Subscription to a Microsoft Product will automatically renew at the end of any term unless Customer provides MS Licensing Specialists with written notice at least sixty (60) days prior to the end of such Subscription term that it wishes to cancel the Subscription.
  7. Customer acknowledges that upon renewal of a Subscription, the price of such Subscription for the Microsoft Product is subject to increase. MS Licensing Specialists will provide Customer with at least fifteen (15) days’ prior written notice (an email will be sufficient) of an increase in the price of Customer’s Subscription. To the extent Customer does not agree to pay such increase in the Subscription price, Customer must provide written notice to MS Licensing Specialists within fifteen (15) days of notice of such increase.
  8. Customer acknowledges that the Microsoft Product along with the Subscription thereto shall be ordered through and invoiced by MS Licensing Specialists and any fees associated therewith shall be paid by Customer solely to MS Licensing Specialists.
  9. Customer acknowledges that Microsoft may, in its sole and absolute discretion, and for any reason and at any time: (i) modify or release a new version of the Microsoft Product including, without limitation, hot fixes, platform updates, knowledge-based articles, and application updates, and require that Customer integrate such modification or new release at such time; (ii) add new features or functionality to the Microsoft Product; and/or (iii) remove an existing feature or functionality of the Microsoft Product. Customer also hereby acknowledges and understands that Microsoft may, in its sole and absolute discretion, refuse to conduct business with Customer or provide Customer with the specific Microsoft Product requested.
  10. Customer acknowledges and hereby agrees that such Microsoft Product is owned, provided, licensed, hosted, managed, monitored and supported (except for those professional services provided by MS Licensing Specialists to Customer under a professional services agreement between Customer and MS Licensing Specialists) by Microsoft. Customer further acknowledges that the use of the Microsoft Product involves the processing, input, disclosure, movement, transfer, and storage of Customer’s data within Microsoft’s infrastructure, and that the Customer Agreement, whichever applicable, along with the Online Services Terms and Microsoft SLA, govern all obligations of Microsoft relating to data privacy, storage, recovery, security, protection and processing within the Microsoft Product’s infrastructure, as well as, the service levels associated with the Microsoft Product.
  11. Customer acknowledges and hereby agrees that its remedies with respect to the Microsoft Product will be limited to whatever recourse may be available and is subject to all restrictions and other limitations as may be set forth, in the Customer Agreement, the Online Services Terms, and the Microsoft SLA.
  12. In the event an invoice for a Microsoft Product resold by MS Licensing Specialists to Customer is thirty (30) days past due, in addition to any other remedies available to it at law or in equity, upon written notice to Customer, MS Licensing Specialists may suspend or terminate Customer’s use of, access to, and the services provided to Customer by, the Microsoft Product. MS Licensing Specialists will not be liable for any loss, damage or expense related to such suspension or termination, including, but not limited to, any loss of information or data stored on such Microsoft Product.
  13. In no event shall MS Licensing Specialists be held responsible or liable to Customer, or its partners, principals, shareholders, members, directors, officers, employees, contractors, subcontractors, affiliates, subsidiaries, agents, successors or assigns, for any of the following: (i) Microsoft ‘s failure to maintain its service level commitments as set forth in Microsoft ‘s SLA; (ii) Customer’s failure to timely and/or properly make a claim for a credit for Microsoft ‘s failure to maintain its service level commitments; (iii) Microsoft’s processing or handling of Customer’s claim for a credit for Microsoft’s failure to maintain its service level commitments, including the timing of Microsoft’s decision with respect to such a claim; (iv) Microsoft’s decision whether to issue Customer a credit and the amount of such credit; (v) the timing of Microsoft’s response to an incident which requires Microsoft’s assistance; and (vi) any losses or damages associated with Microsoft’s delay in responding to or resolving an incident for which its assistance is required.
  14. Microsoft is an intended third-party beneficiary to this Microsoft Product Rider solely insofar as is necessary for Microsoft to enforce the terms set forth in the Customer Agreement vis-à-vis the Customer. Nothing herein, however, shall grant Customer the right to enforce any term of this Microsoft Product Rider against Microsoft. Customer’s sole rights and remedies against Microsoft are set forth in the Customer Agreement.

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